PRIVACY POLICY NOTICE
The Firm’s Commitment to the Customer
Independent Financial Group, LLC is committed to maintaining the trust
and confidence of our customers. It is important that the customer understands
how we protect their privacy when we collect and use information about
them and the measures we take to safeguard that information. Keeping
customer information secure and private is a priority. The following
describes the firm’s Privacy Policy:
Types of Non-Public Personal Information the Firm Collects
In the course of providing service to the customer, the firm will collect
non-public personal information about them from the following sources:
information provided on account applications and other standard forms
(for example, name, address, social security number, assets, types and
amounts of investments, transactions, and income); information about
the customer’s Independent Financial Group transactions, our affiliates
or others including those companies that work closely with the firm to
provide the customer with diverse financial products and services (for
example, their account balance, payment history, parties to transactions
and credit card usage); information the firm receives from consumer reporting
agencies (for example, credit worthiness and credit history); information
obtained when verifying the information the customer provides on applications
or other forms (this may be obtained from current or past employers,
or from other institutions where they conduct financial transactions).
How the Firm Protects Non-Public Personal Information
Keeping customer information secure is one of the most important responsibilities
of financial institutions today. The broker-dealer restricts access to
non-public personal information to those employees and agents who need
to know that information in order to provide products or services to
the customer. The broker-dealer maintains physical, electronic, and procedural
safeguards that comply with federal standards to guard all nonpublic
personal information.
Disclosures to Non-Affiliated Third Parties
The firm does not sell, share or disclose customer’s non-public personal
information to non-affiliated third party marketing companies. The firm
may disclose the information it collects, as described above in the ‘What
Types of Non-Public Personal Information Do We Collect about the Customer?
section to companies that perform other services on the firm’s behalf,
or to other financial institutions with whom the firm has licensing agreements.
All of these companies are contractually obligated to keep the information
that provided to them confidential and use the information only for the
services required and as allowed by applicable law or regulation, and are
not permitted to share or use the information for any other purpose. The
firm may disclose non-public personal information about the customer under
circumstances as permitted or required by law. These disclosures typically
include information to process transactions on their behalf, to conduct
firm operations, to follow instructions as the customer authorizes, or
to protect the security of the firm’s financial records.
Disclosures within the Family of Affiliated Companies
In the course of providing services to the customer, the firm is permitted
by law to share within its family of affiliated companies’ information
about transactions or experiences with the customer (such as account
balance or payment history).
Policy Relating to Former Customers
If a customer decides to close their account or become an inactive customer,
the firm will adhere to the privacy policies and practices as described
in this notice. Independent Financial Group reserves the right to change
this policy at any time and will notify its customers in writing if any
changes occur. Questions regarding this policy should be submitted in
writing to; Compliance Department, Independent Financial Group, LLC 12636
High Bluff Drive, Suite 100, San Diego, CA 92130. This privacy policy
applies to consumers who are customers or former customers of Independent
Financial Group, LLC in the United States.